ViralHunt/FAQ

EVERY QUESTION, ANSWERED

Frequently asked questions

Plans and limits, the 12 networks, publishing, Auto-DM, evergreen, the API, and how we compare with the tools you may already own. If your question is not here, write to support@viralhunt.io and a person answers.

What ViralHunt is

Which platforms does ViralHunt track?
TikTok, Instagram, Facebook, Pinterest, Reddit, X (Twitter), Bluesky, Mastodon, Douyin, Quora, Tumblr and RSS feeds: 12 networks plus the open web, in one radar that updates while you watch. YouTube is not a tracked network today.
Is the data live or a database?
Live. The crons sweep every network around the clock and the radar re-ranks as engagement changes. On paid plans likes, comments, shares and views update while you look; the Free plan sees content after 72 hours. The public rankings at /trending show the same data with timestamps, so you can check it yourself. See the public radar β†’
Does it work in my language and my country?
The content is whatever the networks carry: a Spanish TikTok, a German subreddit, a Chinese Douyin video with its title translated. The app and the site are in English by default, with Spanish, French and German. There is no country filter on the radar; you filter by network, niche, keyword, account and time.
What is Douyin and why do you track it?
Douyin is the Chinese TikTok, run entirely separately, and you cannot search it without an account. We track its seventeen channels and translate every title, creator name and hashtag, so you see formats weeks before they reach TikTok and Reels. See Douyin, translated β†’
Can I filter by country or city?
Not by country today. You narrow by network, niche tags, keyword, account, subreddit, feed and time range, which is how most teams find their market. A country filter is on the roadmap; we do not print dates we cannot keep.
Is the Chrome extension safe for my accounts?
It reads what you already see in your own logged-in tab and sends the post to your radar. It never posts, likes, follows or messages on your behalf, and it holds no password.

Plans and limits

Do I need a card to start?
No. The Free Forever plan needs no payment method and never expires. Move to Creator ($29/mo) or Studio ($99/mo for up to seven people) when you want live data, publishing and team seats. See plans β†’
What exactly is limited on the Free plan?
Free sees content 72 hours old and older, with the engagement numbers hidden, the first two pages of results, 15 searches a day, and cannot connect a social account. It is enough to see what is trending in your niche and to try the board; the paid step is live data and publishing.
Are there credits or quotas that run out?
No credits, nothing that drains. Searches are unlimited on every plan. The only ceilings are the ones printed on the pricing page: seats, brands, connected accounts, monthly DMs and the hourly API budget.
How many users and brands does each plan include?
Creator: 1 user, 1 brand, 11 connected accounts. Studio: up to 7 users, 5 brands, 44 accounts. Agency: 10 users, 10 brands, 110 accounts. A brand is one client's set of social accounts with its own calendar and timezone. Compare plans β†’
What does founding pricing mean?
The current rates are for our first customers. They will rise as the product grows; the rate you sign at stays for as long as you keep your plan. There is no countdown and no deadline.
Can I cancel? Is there a refund?
Cancel anytime from your account; the plan runs to the end of the period you paid for and nothing renews after that. There is no trial to refund because the Free plan is the trial: it never expires, so try everything there before you pay.
Is there an API?
Yes, on every paid plan: a REST API with personal tokens, an MCP server and a ready-made agent skill, with an hourly request budget that grows by plan (100 an hour on Creator, 2,000 on Studio, 5,000 on Agency). AI agents can join your board as team members. Read the API docs β†’

Working as a team

Can my whole team work in ViralHunt?
Yes. Assign any viral post to the editorial board, set priorities and due dates, tag with your own categories, draft with the AI studio and coordinate in built-in team chat. What is already assigned is flagged, so two people never write the same post.
How do you stop two people from working on the same topic?
A post that already has a card shows "assigned" on the radar and in every tracker, and the board search finds what the team took or published in the last weeks. While you write a post, the composer scans what you already published and flags anything close.
Can an agency run several clients?
Each client is a brand: its own connected accounts, calendar, timezone and stats. You switch brands from the header and nothing mixes. Studio carries 5 brands, Agency 10.
Can I see who on the team is delivering?
The team report shows who assigns to whom, who completes, comments and chat activity per member and per day, and each published post has its own stats page.

Publishing, Auto-DM and evergreen

Which networks can I publish to?
Facebook, Instagram, TikTok, LinkedIn, YouTube, X, Threads, Bluesky, Pinterest, Telegram and Google Business, from one composer, on every paid plan. Write once, tailor the copy per network, schedule on a calendar or publish now. See the composer β†’
What are evergreen reminders?
When you schedule a post you can mark it evergreen and choose a wait, from 7 days to two years. When it is due, ViralHunt notifies you, shows how it was written the first time and what it did, and you remake it with new copy and images while the original stays linked.
How does Auto-DM work and what does it cost?
Pick a keyword. When someone comments it on your Instagram post or Facebook Page, ViralHunt answers on the post and sends them your link in a private message, 24/7. It is on every paid plan: 500 DMs a month on Creator, 10,000 on Studio, 40,000 on Agency, with unlimited contacts and a flat price. It does not run on WhatsApp or TikTok; ManyChat does. ViralHunt vs ManyChat β†’
How does the AI studio work?
Inside each card you turn a caught post into briefs, angles, captions and drafts with your own reusable prompt templates. Today it runs on your own Claude API key; a credit-based version with our key is planned for paid plans.

Compared with other tools

How is ViralHunt different from tools like BuzzSumo or Brand24?
Most tools do one thing: discovery, or listening, or scheduling. ViralHunt combines real-time viral discovery across 12 networks with an editorial board, an AI content studio, publishing and team chat, usually for less. BuzzSumo and Brand24 start at $199 a month for one user; Studio is $99 for seven. See every comparison β†’
Does ViralHunt replace BuzzSumo?
For finding what is going viral on social networks and turning it into content with a team, yes, at a fraction of the price. BuzzSumo has a deeper archive of articles and backlink data; if that is your job, BuzzSumo wins there and we say so on the comparison page. ViralHunt vs BuzzSumo β†’
I already have Buffer or Hootsuite. Why would I need this?
They publish what you already decided to post. ViralHunt is where that decision comes from: the radar shows what is rising in your niche across every network, the board turns it into assignments, and then it publishes to the same networks. If you only need a scheduler, Buffer is cheaper and we say so. Hootsuite alternative β†’
Where do competitors beat you?
Every comparison page has a section called "when the other tool wins", written by hand with dated prices. Backlink data, WhatsApp DMs, an article archive going back years, enterprise SSO: those are theirs, not ours. How we measure β†’

Trust and data

Will ViralHunt still be here in three years?
The founder has run media brands for fifteen years and 8 million followers; ViralHunt is the tool that team opens every morning. The public rankings on this site are refreshed by the same crons, in public, every day: if they stop, you will see it before we could hide it. Founding customers keep their rate for as long as they keep their plan.
Is the engagement data real-time and where does it come from?
On paid plans likes, comments, shares and views update live, and the radar shows what is breaking right now across every network. Each network is measured with its own real metrics; nothing is estimated, and Douyin shows no view counts because Douyin publishes none. Read the methodology β†’
Can I track specific niches or accounts?
Absolutely. Filter by niche and keywords, include or exclude specific accounts, follow any feed or subreddit, and set viral-score thresholds so you only see what matters.
Is there a public roadmap?
Yes: /updates lists what shipped, with dates. We do not publish dates for what has not shipped. Product updates β†’
GDPR and privacy?
Yes. We store the posts the networks already publish and the accounts you connect; you can delete your organisation and its data from the account page. Details in the privacy policy. Privacy policy β†’
How do I get support?
By email at support@viralhunt.io. A person answers, usually the same day, in English or Spanish.

Nothing matches. Write to support@viralhunt.io and a person answers.

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The Free plan needs no card and never expires. The radar, the board and the trackers are open from the first minute.

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