Brand24 vs Chatfuel (2026): Features & Pricing
Brand24 from ~$199/mo, Chatfuel Free tier; from ~$49/mo. Real cost for a team compared. ViralHunt is $29/mo for everyone.
| Tool | Best for | Starting price | What that price covers | Free plan |
|---|---|---|---|---|
| Brand24 | brands tracking mentions, sentiment and reputation | from ~$199/mo | 1 user, 3 keywords, billed annually | Free trial |
| Chatfuel | automating Instagram/WhatsApp/Messenger DMs and comment-to-DM lead capture for SMBs | Free tier; from ~$49/mo | not verified | Free trial |
| ViralHunt | discovering viral content and turning it into posts, as a team | from $29/mo | your whole team, no per-seat charge | Yes, and it never expires |
Every price was read off the vendor's own pricing page. We show no G2 or Capterra ratings because we are not listed there, and an invented rating would destroy the only thing these pages have, which is that all of it can be checked.
Choosing between Brand24 and Chatfuel? Below we break them down feature by feature, on pricing and on use case — and show where ViralHunt fits as the all-in-one alternative that tracks viral content across 12 networks.
| Feature | Brand24 | Chatfuel | ViralHunt |
|---|---|---|---|
| Social platforms covered | Web + social mentions | Instagram, Messenger, WhatsApp, TikTok, Web chat | 12 — TikTok, Instagram, Facebook, Pinterest, Reddit, X, Bluesky, Mastodon, Douyin, RSS, Quora, Tumblr |
| Real-time viral content discovery | Partial | ✗ | ✓ |
| Per-post engagement tracking | Partial | ✗ | ✓ |
| Cross-platform trending radar | ✗ | ✗ | ✓ |
| Editorial board (Kanban workflow) | ✗ | ✗ | ✓ |
| AI content studio | Partial | Partial | ✓ |
| Built-in team chat | ✗ | ✗ | ✓ |
| Browser-extension scrapers | ✗ | ✗ | ✓ |
| Niche / keyword tracking | ✓ | ✗ | ✓ |
| Mention / sentiment listening | ✓ | ✗ | Partial |
| Post scheduling & publishing | ✗ | ✗ | ✓ |
| Auto-DM (comment → DM) | ✗ | ✓ | ✓ |
| Public API + AI-agent access | ✓ | ✓ | ✓ |
| Free trial | ✓ | ✓ | Free plan, no expiry |
| Starting price | from ~$199/mo | Free tier; from ~$49/mo | from $29/mo |
📡 12 networks, one screen
TikTok, Instagram, Facebook, Pinterest, Reddit, X, Bluesky, Douyin, RSS, Quora & Tumblr — viral posts and engagement in a single radar.
🗂️ Built-in workflow
Assign any post to an editorial board, draft with the AI studio, and coordinate in team chat — no extra tools.
💸 Better value
One affordable plan instead of stacking a discovery tool + a workflow tool + a listening tool.
What is Brand24?
Brand24 is a social listening tool that monitors mentions of your brand or keywords across social media, news, blogs and forums in real time, with sentiment analysis, AI summaries and anomaly detection. It is built for reputation tracking and share-of-voice — great for knowing what people say about you, but not designed to discover viral content you can repurpose, and it has no content workflow.
- Real-time mention tracking with sentiment
- AI summaries + anomaly detection
- Slack and CRM integrations
- Listening-first — not a viral-discovery engine
- No editorial workflow or board
- Priced by mention volume
Pricing: from ~$199/mo
What is Chatfuel?
Chatfuel is a no-code conversational-AI platform for automating DMs and customer messaging across Instagram, Facebook Messenger, WhatsApp, TikTok and web chat from one dashboard. Its signature features are comment-to-DM automation with keyword triggers, a visual flow builder, and "Fuely" AI agents that handle free-text replies, FAQs, lead qualification and bookings, plus a shared live-chat inbox, contact segmentation and broadcasts, and integrations (Shopify, Stripe, Zapier, REST API). It is built for SMBs doing marketing and support over messaging — an inbound, automated-conversation tool. It does not discover viral content, run an editorial team or schedule normal feed posts, and its paid pricing scales with your contact volume (plus Meta WhatsApp fees).
- Native comment-to-DM + keyword automation across Instagram, Messenger, WhatsApp and TikTok
- Real AI agents that survive free-text replies, with a shared inbox and human handoff
- No-code flow builder, broad integrations and a REST API, with a free tier to start
- No viral-content discovery — it cannot find others' trending posts
- No scheduling or publishing of normal feed posts — it is messaging-only
- Contact-based pricing climbs as your audience grows, plus Meta WhatsApp fees
Pricing: Free tier; from ~$49/mo
What is ViralHunt?
ViralHunt is a viral-content discovery platform that tracks the top-performing posts across 12 networks — TikTok, Instagram, Facebook, Pinterest, Reddit, X, Bluesky, Mastodon, Douyin, RSS, Quora and Tumblr — in real time. Beyond discovery, it turns trends into a team workflow with an editorial Kanban board, an AI content studio and built-in team chat — and now schedules and auto-publishes finished posts to 11 social networks, with separate brand/client projects. So a whole team can find, create and publish content in one place instead of stacking a discovery tool, a workflow tool and a scheduler.
- Tracks viral posts across 12 networks in one dashboard
- Editorial board, AI studio and team chat built in — no extra tools
- Schedules & auto-publishes to 11 networks, with multi-brand projects
- Affordable, a free plan that never expires, plus a REST API for AI agents
- Not a dedicated enterprise listening/analytics suite
- Younger brand than the incumbents
Pricing: from $29/mo
When to buy one of these two
You came here comparing two tools, not looking for a third. So first, plainly, what each one is the better buy for:
- Brand24 if your job is brands tracking mentions, sentiment and reputation. Real-time mention tracking with sentiment.
- Chatfuel if your job is automating instagram/whatsapp/messenger dms and comment-to-dm lead capture for smbs. Native comment-to-DM + keyword automation across Instagram, Messenger, WhatsApp and TikTok.
If either of those sentences describes your job, you have your answer and the rest of this page is not for you. What follows is for the case where neither one does.
Comparing Brand24 and Chatfuel because neither one quite does what you need? ViralHunt has a free plan that does not expire, so checking is free and there is no countdown.
Try for freeWhich should you choose?
- Brand24 — best for brands tracking mentions, sentiment and reputation.
- Chatfuel — best for automating Instagram/WhatsApp/Messenger DMs and comment-to-DM lead capture for SMBs.
- ViralHunt — best if you want to discover viral content across 12 networks and turn it into content as a team.